FAQs

FAQs

 

Do you provide refunds?

Yes, we do have a refund/return policy for our customers. Please visit our refund policy page to learn how it works.

 

Is the fabric pure cotton?

Yes, we only use 100% pure cotton for every piece for a natural, fresh, and hygiene feel. This has been our standard since the day we stepped into the business.

 

How long will the delivery take?

Depending upon the nature and size of the delivery, it can take 3-7 business days locally. For international deliveries, it can take anywhere between 7-20 business days. Also the time taken is subjected to availability of the product in our stock. So please bear with us. Your order will be soon on your door-front, even if it's taking a little longer than promised.

 

Is it secure to type my credit card info on the website?

Yes, we use a fully encrypted platform on our website to process all your private information. This basically means that no one has access to any of your Credit/Debit passwords or passwords of your account here at KhanTex, or any other sensitive information that you don't want to share with us.

 

Can I place my order over the phone?

Yes, you can. Our customer service support will guide you thoroughly and help you complete the whole process. Please call us here: +923126699919 or +923006337837.